Cultivating more consumers who buy more, more often, & tell their friends!
Frequently, a relatively simple adjustment to one’s perspective can have a dramatic impact on productivity. For example, in leadership, embracing a service orientation toward employees can mean all the difference in the world to inspiring top performance.
Added by Michael B. Moore on April 23, 2015 at 8:30am — No Comments
Scientists say that the human brain processes the element of surprise in a way that amplifies the underlying emotion of the experience 4X greater than normal. So, something that is typically experienced as “good”, becomes four times better if it comes as a surprise. The same works in the negative. If someone experiences a negative interaction that is a…Continue
Added by Michael B. Moore on April 2, 2015 at 5:30pm — No Comments