The Brand Farm

A celebration of brands & the strategy that drives them!



The human mind is one of the most complex and mysterious things in the universe. Yet when the word "depression" is spoken, for example, despite it being a concept squarely anchored in the realm of psychology and the mind, it connotes a clear definition and meaning. This is without regard to who says the word, either psychologist, or patient, or psychiatrist, or internist, or talk show host. Depression is depression. When people throughout the business world say "debit" or "credit", these are ideas that no matter whether you are a CPA or a CMO or a CFP or a CHRO, the meaning is precisely the same.

Furthermore, we live in a Western world that is dominated by marketing-driven consumerism. Marketing and advertising are woven into just about every nook of society; they are the fundamental engines that drive business. Wouldn't it be reasonable to think that the basic pillars of our craft would have been set by now, if for no other reason than since the dawn of time it has always been in companies' best interests to maximize revenue and profit?

Why, then, the extraordinary "wishy washiness" in brand marketing? Why is there such confusion and lack of clarity when we start talking about marketing concepts, taken to a completely other level when the topic of brands and branding arises? It's almost like when people talk about the paranormal or near-death experiences. All kinds of stuff from 'left field' makes it into the conversation. :-)

Here we are in 2009 - firmly into the 21st century - and the most sophisticated of marketers still debate the meanings of the fundamental and basic ideas of our craft. We constantly argue such Cro Magnon questions as, "what is a brand"? Two "pros" can be asked this question and come up with sometimes dramatically different answers. As an example, while it is now universally accepted that human emotion plays a critical role in marketing, there's someone on Twitter who promotes himself as a 'branding expert' who doesn't think that emotion should be a part of brand strategy at all. Huh??? It's like if a prominent economist argued that economics shouldn't include the topic of money.

I've acknowledged that the human mind - which, of course, is where all of these ideas both reside and are about - is complex and confusing, but if other fields can standardize nomenclature and meaning, then what's behind us not doing so? If there is a standard set of principles on how to treat mental illnesses, or set a broken bone, or build a nuclear reactor - then why can't we branding folks get on the same page?

Could it be because there are so many people out there who have a financial interest in finding an "angle" to justify their existence? We're all competing with each other, to varying degrees, that the extent to which one can come up with a new idea, even if its only new shine put on an old concept, ostensibly allows us to win business and stay in the game one day longer. Perhaps, but I'm not sure how branding is any different from any other field where people are competing in the arena of ideas to put food on their plates. Why is branding so different than all other industries? Do you honestly think that on "The Logistics Farm" they are debating "what is a supply chain?" I don't think so.

Perspective, clearly, has something to do with it. A brand manager from a CPG company and a creative from an ad agency, for example, look at the words "brand" and "branding" from different angles. They see it from their unique perspectives, strategic and creative. This seems to somewhat beg the question, though, of why the common language when talking about (even slightly) different things? Using perhaps an extreme example, for some, "branding" contemplates managing all of the holistic inputs that touch consumers from a product, whereas for others it merely means a logo. If some Native American languages have 142 different ways to say "love", then why is our vocabulary so limited when talking about brands? :-\

Maybe the answer lies in the fact that there is no universal governing body that establishes common industry procedures or confers professional accreditation. I guess if doctors didn't have to pass their various examinations we would have all manner of "quacks" pushing anything and everything to enrich themselves. Clearly lawyers need a "bar" since a common set of legal principles is the basis upon which any legal interaction can proceed. I'm not sure that marketers require governance in that way, but sometimes I wish we could all just understand what it is we are talking about. You'd think that with something as central to our way of life as the consumer - brand relationship that we'd have figured this stuff out by now. :-)

Views: 5

Tags: brand, branding

Laura Savard Comment by Laura Savard on October 20, 2009 at 2:06pm
Michael,

Not everyone within our industry agrees on the basic definition of "brand." With so many different perspectives it is difficult to discuss the issue, so we conducted, what I will call "an experiment." Here we invited people to finish the sentence "A brand is…" We were amazed at how rapidly and passionately people commented and shared our experiment with others.

Since we opened up this forum, we have received hundreds of "definitions," while many are brilliant and others pedestrian, no two are the same. People shared thoughts and perspectives that addressed differentiation, identification, story telling, experience, and even a way to mark cattle. Call it a blessing or a hinderance. Either way, it's unlikely that a single definition will emerge, simply because the industry is both self-centered and highly fragmented.

In case you were wondering, I define brand as "an experience living at the intersection of promise and expectation."

Great post. Thanks for sharing.



Cheers,

Laura Savard
Brand Expressionist®
Blackcoffee
Michael B. Moore Comment by Michael B. Moore on October 20, 2009 at 3:47pm
Not everyone within our industry agrees on the basic definition of "brand." With so many different perspectives it is difficult to discuss the issue . . .

And that's the point. What other industry, particularly one as central to our very way of life as marketing, has such extraordinary mega-fragmentation about the very meaning (and objective) of its craft? It actually boggles the mind! :-)
Tia Jackson Comment by Tia Jackson on October 20, 2009 at 4:59pm
Terrific post, Michael.

Perhaps the marketing industry needs to rebrand itself, so all of its ambassadors, myself included, can get on message. I'm sure we all spend more time than we'd like to, dispelling myths about what a brand is and is not. We can't expect our audience and our clients to understand what we do and the value we bring, if we as practitioners don't even agree.

I encounter entrepreneurs everyday who think that their brand is their logo. "Brand" is the buzz word of today, and it needs as much clarification as it can get. Anyone have any PSA's to donate to the rebranding of "branding"? :-)

Keep up the great work, Michael!

Tia Jackson
The BrandMakers
BrandMakerNews.com

Comment

You need to be a member of The Brand Farm to add comments!

Join The Brand Farm

Members

  • David Cole
  • Dwayne Tasker
  • Duane Thompson
  • Michael Gaizutis
  • Kim Anthony
  • Jeff Molander
  • Tarece Johnson Hassell
  • Tanya Gagnon
  • Deandra Duggans
  • eaon pritchard
  • Jorge Sandrini
  • Genesis Shawn
  • Diane Devine
  • Marek Wolski
  • Ian Thomas
  • Kevin Garcia
  • Marcus Osborne
  • patty Clawson
  • Laura Savard
  • Tia Jackson
  • Marcelo Di Franco
  • Jan C. MacLatchie
  • Aaron Torchio
  • Scott Williams
  • natalie
  • Larry DeVincenzi
  • Peg Marckworth
  • Bill Schley
  • Peter Kaye
  • Gunnar Branson

Forum

Michael B. Moore

A Twinkies Turnaround

It's a marketers dream to have the chance to remake a classic.  I've often romantically pondered resuscitating fallen brand powerhouses, re-igniting dormant consumer equity to create new found financial gains.  There's just something about looking at a fallen great brand and thinking that you could do better.  I'm guessing I'm not the only marketer to do that!  The lure of the challenge…Continue

Tags: turnaround, twinkies, brandstrategy, strategy, marketing

Started by Michael B. Moore Jan 13.

Michael B. Moore

The Nivea Ad or 'The Rise and Fall of Cultural Differences in Advertising'

In advertising, companies are obviously wholly responsible for everything that emanates from them  - their products, their customer support experience, to some degree their retail context, and of course their advertising.  Since every consumer touch point is both precious and contributes to the over-all brand experience, marketers must be sure that each interaction is as strategic as possible.  Not only should every advertising dollar be positioned to create the greatest economic benefit,…Continue

Tags: american, african, nivea, advertising, culture

Started by Michael B. Moore Aug 19, 2011.

Michael B. Moore

The True Passion of Basketball 1 Reply

 I've played a lot of basketball.  It's a sport I grew up with and "play" to this day.  I'm also a fan of all levels of the sport: from watching my 5 year old, to the NBA.  One of the things that I've always lamented about the highest level of basketball is that it is VERY rare to find it in what I consider to be its most nascent and core form - outside and on the street. I don't know about you, but I didn't grow up playing hoops in a huge stadium or even a gym.  I grew up playing it outside -…Continue

Started by Michael B. Moore. Last reply by Larry Taman Aug 3, 2011.

Alexandra Hobson

Women: Consumers vs. Creative Directors 6 Replies

I just saw a statistic that bears some conversation. 85% of brand purchases are made by women, yet only 3% of advertising agency creative directors are women. Is there any logic or business purpose behind this statistic? Has it been established that men know more about women than women do? Maybe its just that women are incapable of creating strategic advertising messages to each other?If general market companies go to multi-cultural agencies because they believe those firms can best deliver…Continue

Tags: creative-directors, agencies, advertising, women

Started by Alexandra Hobson. Last reply by Michael B. Moore Jun 6, 2010.

Latest Activity

Profile Icon
Profile Icon
Profile Icon

Official 2012 Honda CR-V Game Day Commercial - "Matthew's Day Off" Extended Version

To celebrate the launch of the all-new 2012 CR-V, Honda brought Ferris Bueller's Day Off back in a big game commercial. We cast Matthew Broderick as himself,...
Video posted by Michael B. Moore Jan 30
Profile Icon
ThumbnailThumbnail
David Cole and Dwayne Tasker were featured Jan 25

© 2012   Created by Michael B. Moore.

Badges  |  Report an Issue  |  Terms of Service

Bookmark and Share google-site-verification: googlea9512ad78eb3dfe7.html